Setmaker is a platform for creating and publishing interactive Sets. Sets are structured digital experiences that can include text, images, media, and location-based elements. It's used by individual creators, educators, cultural institutions, and teams to draft, manage, and publish content for their audiences.
Setmaker is designed for: • Individual creators publishing tours, guides, or experiences • Educators creating lessons or learning materials • Museums, galleries, and organisations producing public-facing or internal content • Agencies and teams managing multiple projects or clients You can work alone, collaborate with others, or scale up over time.
You must be at least 13 to browse the platform. You must be 18 or older (or have parental consent) to create content, earn revenue, or subscribe to a paid plan.
Setmaker currently offers: • Free – core creation tools with limited published capacity • Standard – higher publishing limits, lower commission • Pro – expanded limits, lowest commission, and additional features • Enterprise – custom plans for institutions and large teams You can upgrade or downgrade your plan at any time.
Draft Sets are works in progress. They're private to you (or your team) and don't count toward your published limit. Published Sets are live and accessible to users. These count toward your plan's published Set limit. You can create and edit drafts freely within your draft allowance, then publish when you're ready.
If you reach your published Set limit: • You can continue creating and editing draft Sets. • You won't be able to publish additional Sets unless you upgrade your plan. • You can unpublish an existing Set to free up a published slot. Your content is never deleted automatically just because you hit a limit.
You can either upgrade your plan for higher published limits or unpublish an existing Set to free up a slot.
Yes. • Upgrades take effect immediately and are charged on a prorated basis. • Downgrades take effect at the end of your current billing period. You can manage your plan anytime from your account settings.
Paid plans are billed on a recurring basis (monthly or yearly, depending on your selection). Your subscription renews automatically unless cancelled before the end of the billing period.
Yes. You can cancel at any time through your account settings. Your plan will remain active until the end of the current billing period.
Setmaker does not offer refunds for: • partial billing periods • unused time • downgrades Refunds may be issued only where required by law.
If a payment fails: • your account may be temporarily restricted or downgraded • publishing new Sets may be disabled until payment is resolved
Subscription fees may be subject to applicable taxes depending on your location. Any required taxes will be shown during checkout.
Yes, on our plans you can charge users for access to published Sets. All payments are processed securely via Stripe.
Commission is deducted from revenue earned on paid Sets: • Free plan: 20% • Standard plan: 15% • Pro plan: 10% • Enterprise: custom rate (agreed separately) There are no hidden platform fees beyond this commission.
Payouts are handled through Stripe and sent to your linked bank account. Minimum payout thresholds and payout schedules may apply. Setmaker may delay payouts in cases of suspected fraud or compliance issues.
No. Creators may not redirect users to pay off-platform for access to Sets listed or published on Setmaker. All payments must be processed through Setmaker's approved payment system.
You do. Creators retain full ownership of all content they upload or create on Setmaker.
Setmaker uses your content only to operate and improve the platform — for example, to host it, display it to users you choose, and ensure features work as intended. We do not use creator content for marketing or social media without permission.
Occasionally, Setmaker may feature selected Sets on our website, newsletters, or social channels — but only with the creator's explicit permission, or as part of a paid or agreed partnership. We'll never reuse your content for promotion without consent.
If your plan is downgraded or expires: • All your Sets remain stored on Setmaker. • Sets exceeding your published limit may become unpublished, archived, locked, or read-only. • You can choose which Sets remain published. Setmaker may delete or archive excess content after providing reasonable notice.
Yes. Setmaker prohibits content that includes: • hate speech or harassment • illegal activity • pornography or inappropriate adult material • dangerous or misleading instructions • copyright or trademark infringement Creators are responsible for ensuring their content complies with these rules.
Yes, but creators must ensure: • locations are legal, accessible, and safe • no private or restricted areas are included without permission • instructions do not encourage dangerous behaviour Users participate in any physical activity or location-based experience at their own risk.
Yes. Setmaker may remove, restrict, archive, unpublish, or disable content or accounts that violate our Terms, pose safety concerns, or are required to comply with legal obligations.
Yes. You're responsible for: • keeping your login details secure • all activity that occurs under your account Please contact support immediately if you suspect unauthorised access.
Yes. You can delete your account at any time from your settings. Setmaker may also suspend or terminate accounts that violate the Terms.
Yes. Enterprise plans are available for institutions and large teams and include custom pricing, features, storage, and support under a separate agreement.
You can: • view our FAQ and help resources • contact support directly from your dashboard We're happy to help you choose the right plan or understand how published limits work.